Leadership Staff disconnect
The disconnect between leadership and employees often exist because of a lack of communication. Often leaders will work tirelessly to control costs, bring efficiency, and improve employee benefits. But what is often missing is the communication of these process. A new client coming on board? Let your staff know. Make them feel like they are a valuable contributor to the company. Implementing a new process? Let them know what's coming. Don't have it all worked out yet? Let them know there are kinks in the machine. Communication will help them empathize and be pro active in contributing their part.